Salesforce Portal & Knowledgebase

Improve self service by converging legacy knowledge management systems and upgrading to an industry leading Salesforce solution that has following additional features:

  • Smart search across articles, community, recommendation, chat and, previous tickets
  • Community forum with voting capabilites
  • Recommendation forum with gamefiction
  • Current and previous ticket status

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Description

Improve self service by converging legacy knowledge management systems and upgrading to an industry leading Salesforce solution that has following additional features:
  • Smart search across articles, community, recommendation, chat and, previous tickets
  • Community forum with voting capabilites
  • Recommendation forum with gamefiction
  • Current and previous ticket status

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